As a first time home buyer -- My wife and I can't say enough on how helpful Rich was through the process. He was informative, patient and attentive. Throughout our 3 month search we made bids on 3 different homes. He was very honest. He literally knew the home we would want before we did. He clearly has a strong real estate knowledge. I would recommend Rich to any first time buyer or someone who is looking to change agents. You will not be disappointed.